Wait Times

The easiest and quickest way to find out the length of waiting time is via the NHS My Planned Care.

When your referral is received by the hospital from us, the Consultant’s team read it and prioritise how soon you are seen.

To access the website information about current wait times, go to then choose the hospital where you have been referred and you can then view the average waiting times. For most patients this will be under Mid Yorkshire Hospitals NHS Trust.

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Track your referral

To track your e-Referral you will need the following details to log into the e-Referral website:

Your date of birth

Reference number – this will be on the first page of your letter

Access Code – this will be on the first page of your letter

To track an e-Referral

NHS e-Referral Service Log in

Telephone

You can also phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8:00 am to 8:00 pm, and on weekends and bank holidays from 8:00 am to 4:00 pm).

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Self-referral

Most referrals to other specialists will require you seeing or speaking with a GP. However, there are a number of local services that you are able to make self referrals to.

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Prescriptions for taking medication abroad
• Private sick notes
• Private letters
• Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

The Practice provides a weekly clinic for young patients registered here, where you can discuss any issue that might be concerning you. These can include skin problems, sports injuries, immunisations, weight and diet, sexual health, contraception, relationships and much more. The clinics will be held weekly at 8am – 8.30am or 3pm to 3.30pm, please ask at reception for details or call 01924 334400, option 1 to make an appointment. 

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Information for Young People Aged 11 to 16 years

Can I see a GP or nurse without my parents being there?

Anyone aged 11 and over has the right to see a GP/Nurse on their own for any problem or issue. For young people aged 11 to 16 the GP/Nurse will need to discuss with you how well they consider you are able to understand what is discussed and about any advice or treatment needed. We describe this as the young person having capacity.

Can I bring a friend along for support?

Yes you can bring a friend into the consultation with you if you would like. This does happen quite often and can be helpful as they can also remind you what was said in the consultation.

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How confidential will my consultation be?

Your contact with the surgery is completely confidential. Reception staff as well as the doctors and nurses are not allowed to tell anyone that you have been to the surgery. Your consultation is also completely confidential unless there is any concern about your personal safety or risk of harm to yourself. In such a situation information may need to be shared with other professionals but this would be discussed with you first.

What do I have to tell the receptionist to get an appointment?

It can be helpful if you are able to share with the receptionist why you want to be seen so that they can make an appointment for you with the most appropriate person. They only need a small amount of information and many young people see the nurses for contraception, emergency contraception and general advice. However if you do not want to say why you are wanting an appointment that is fine and you will usually be given an appointment with a GP.

Can I get an appointment quickly?

Anyone can get an appointment on the day if they need to be seen soon. Emergency contraception needs an appointment as soon as possible and so sharing this information means we can give an appointment quickly.

Can I choose who I see?

If someone wants to see a particular nurse or doctor they may have to wait for an appointment but we have duty doctors who can see patients at short notice.

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What support can you give if I have a disability?

We hope to be able to provide an equal service for all our patients whether they have disabilities or not and we have improved access for people with physical disabilities. We have a disability register and are able to record in the notes any special requests such as longer appointments/who your carer is if you have one and if you prefer to bring someone along to your appointments.

We can give advice about local support services and activities you may be interested in and we work closely with the school health service should you be having any difficulties at school. We would like to review you at least once a year if you are on any medication or have medical problems, to check that everything is going okay.

What support can you give if I don’t speak English?

If you want to bring along someone to translate for you that is always possible, or if that is not suitable we can arrange an interpreter.  

What sort of issues can I see the GP / Nurse for?

Just about anything! Obviously health related issues are a big part of our work but we also see young people for all sorts of things and are good at directing people to where they may need to be if we can’t sort it out.

Can I see a health professional for contraception somewhere other than my own GP surgery?

Patients who want contraceptive advice can go to family planning clinics or another GP surgery. Again, this is confidential and only shared with your own GP if you want it to be. You would continue to see their usual GP for all other health related problems.

If you need a copy in large print please ask at reception.

Appointments are available with our practice nurse to discuss any aspects of protection required for travelling abroad.

For more information on travel health advice please see the “Health Information” page.

Referral to this service is made through your doctor. Your appointment is then arranged directly.

For more information visit the NHS Giving Up Smoking website.

Information on Yorkshire Smoke free Services during this pandemic.

All newly registered patients are requested to attend the surgery to see our healthcare assistant to enable details of medical history to be taken as medical records are not readily available.

All Partners are able to provide this service. Appointments are made in special clinics following discussion with the doctor.

The Practice offers nurse led clinic appointments to all patients with a long term condition such as diabetes, cardiac problems or respiratory problems.

On-going monitoring of the condition, to prevent complications, is very important and these appointments are an opportunity for patients to learn about, and understand, their condition. Patients are also offered a personal management plan to assist in their care.

Please see our practice nurses for health/ lifestyle advice.

• Children: We recommend that you protect your child by immunisation. Only rarely, and in special circumstances, should immunisation be omitted. The practice nurse or health visitor will be please to advise you.
• Adults: Some immunisations, like tetanus and polio, need repeating from time to time. If in doubt please contact our practice nurse.

For more information see Vaccination Schedules.